Find "Mobile Network". Press the Menu key twice. Press Options. Press Networks and Connections. Press Mobile Network. Turn mobile data on or off. Press Data Services. Press On or Off. Return to the home screen. Press Disconnect. Press the Return key to return to the home screen. Please let us know how we could improve our device guides Enter your comments here then click the 'Send' button.
Reset my password. Select help topic Basic use. Change settings. Read help info. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:. Thank You Thank you for taking the time to respond.
- Turn mobile data on or off - BlackBerry 9720.
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Rating Submitted Do you have a suggestion for improving this article? Characters Left: To turn on Wi-Fi wireless: The Manage Connections icon is the only option for those using BlackBerry device software 5. Figure 1. Figure 2. Select the Wi-Fi check box. Connecting to a Wi-Fi network: On the Home screen, click the Manage Connections icon.
Do one of the following: Click Scan for Networks. Click a network.
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Click Manually Add Network. Type the network name. Click Add. Complete the instructions on the screen. When you are prompted to save a profile for the Wi-Fi network. On the Wi-Fi Setup Complete screen, do any of the following: To complete the Wi-Fi connection setup, click Finish. Click Wi-Fi Options.
Troubleshooting Issues connecting to a mobile network
Click Push Button Setup. Click Next. On your access point or router, press the Wi-Fi Protected Setup button or click the option for Wi-Fi Protected Setup that appears on the access point administration web page or screen. On your BlackBerry device, click Done. When you are prompted to save a profile for the Wi-Fi network, click Next so that your device connects to the Wi-Fi network automatically next time.
On the Wi-Fi Setup Complete screen, perform any of the following actions: Click the access point or router that is enabled with Wi-Fi Protected Setup. In the dialog box that appears, click Next. On your access point or router administration screen, type the PIN.
About Wi-Fi profiles When you connect to a Wi-Fi network, you can save the connection information in a Wi-Fi profile so that your BlackBerry device connects to the Wi-Fi network automatically next time. To change the order of your Wi-Fi profiles: Highlight a Wi-Fi profile. Press the Menu key. Click Move. Click the new location. Click Delete. Click Disable. Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually If a known hotspot requires you to log in manually or if you have saved a Wi-Fi profile with the Connection Mode option set to Manual, you can turn off the prompt that appears when one of those networks becomes available.
To turn off the prompt for manualy hotspots: Clear the "Prompt me when Manual connection or login is required" check box.
BlackBerry® Bold™ 9700 (188.8.131.524)
Click Edit. Change the Wi-Fi profile options. Click Save. Security options for Wi-Fi profiles Security Type: Set your device to connect to a specific Wi-Fi network By default, your BlackBerry device regularly scans for Wi-Fi networks and automatically connects to the network that has the highest priority in the Saved Wi-Fi Profiles list.
Select the "Enable single-profile scanning" check box. Click a Wi-Fi profile. Get information, documentation, videos and more for your specific product. Ask the Community. Need to Contact Support?
How to Fix Your BlackBerry Mobile Network Connection
See Support Options. Contact Support. The service includes support for the following: Select a product or category below for specific instructions. N Routers. Nighthawk Routers. Powerline and Wall Plug Extenders. Wireless Access Points.
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